Privacy Policy

This Privacy Policy describes how Vitagami (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from vitagami.com.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device.

We also collect personal information when you:

  • Make a purchase
  • Subscribe to emails or newsletters
  • Opt in to receive SMS messages
  • Contact us via form or email

2. How We Use Your Information

We use your personal information to:

  • Process and ship your orders
  • Communicate with you via email or SMS (if opted in)
  • Detect and prevent fraud or misuse
  • Improve our website and product offerings
  • Send marketing messages (only with your consent)
  • Send SMS reminders for cart recovery and promotions (if consented)

3. SMS Marketing & Checkout Tracking

If you opt in to receive SMS notifications, we may send:

  • Order updates and shipping alerts
  • Abandoned cart reminders
  • Promotional offers and product launches
  • Feedback or review requests

Our website uses cookies to track items added to your shopping cart and detect when a checkout has been abandoned. This allows us to send relevant reminder messages via SMS. Your opt-in data is only shared with secure messaging partners and will not be sold or disclosed to other parties.

4. Sharing Your Information

We only share your information with trusted service providers required to operate this website, such as payment processors, communication tools, and analytics platforms. We do not sell your personal data under any circumstances.

5. Your Rights

If you are a U.S. resident, you have the right to:

  • Request access to your personal information
  • Correct or delete your personal data
  • Withdraw consent to marketing or SMS at any time

Please contact us using the details below to exercise these rights.

6. Data Retention

We retain your order and contact details for business, legal, and tax purposes, unless you ask us to delete them.

7. Cookies

We use cookies and similar technologies to:

  • Provide a smoother checkout experience
  • Analyze usage patterns
  • Send cart-related SMS (with consent)

You can disable cookies via your browser settings.

8. Contact Us

If you have any questions, feedback, or concerns about our privacy practices, feel free to reach out:

📧 support@vitagami.com

Last updated: June 2025