Refund Policy

1. Overview

At Vitagami, we are committed to providing you with high-quality supplements. For hygiene and safety reasons, we do not accept returns or offer refunds unless the item arrives damaged, defective, or incorrect.

2. Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 14 days of receiving your order. To help us resolve the issue promptly, include:

• A clear photo of the product

• Your order number

• A brief description of the issue

Once your claim is reviewed and approved, we’ll arrange a replacement or full refund.

3. No Returns for Unwanted Items

We are unable to accept returns for items you no longer want or need. Please double-check your order before completing your purchase.

4. Exchanges

Exchanges are not offered at this time. If you received a damaged or incorrect product, please follow the instructions above for a resolution.

5. Refund Processing

If you’ve been approved for a refund but haven’t received it yet:

• Check your bank account again

• Contact your credit card provider

• Contact your bank — processing times may vary

If you still haven’t received your refund after following these steps, contact us at support@vitagami.com.

6. Contact

For all refund-related inquiries, please reach out to:
📩 support@vitagami.com